Unlock the Secret to Five-Star Client Consultations with Expert Stylist and Educator, Diana Lee Pickett
Do you struggle to connect with clients and understand their needs during consultations? Do misunderstandings lead to disappointed clients and bad reviews? Do you want to feel more confident in your understanding of how to communicate with your guests in different scenarios to get better outcomes?
Join expert stylist & educator, Diana Lee Pickett for her exclusive online workshop - The Art of the Consultation
Learn her proven techniques for wowing clients and delivering five-star service every time.
Diana has poured over 40 years of knowledge and experience into developing a program that helps other beauty professionals understand the nuances and complex communication of high end consultations.
This course is designed to deliver serious confidence into beauty professionals that are ready to enhance their professionalism and customer service.
Here are some of the discoveries that you'll make in Diana's class...
The key principles of consultations that set the foundation for success
How to establish rapport quickly and make clients feel welcomed
When and how to ask the right questions to understand client needs
Tools to handle challenges like extreme requests, unhappy clients, and rushed services
Tips for summarizing and setting client expectations
Strategies to upsell and boost revenue without being pushy... and lots more!
The Art of the Consultation will take place on Monday, February 26, 2024 at 1pm Eastern Time via Zoom.
Recordings will be available afterwards so you can rewatch and share with your team anytime.
